FROM CHARLIE CASH. A.P.W.U. INDUSTRIAL RELATIONS DIRECTOR
First, the postal service is at it again with their postal pulse. However, some things have changed this year.
A new company is conducting the survey—Perceptyx—instead of Gallop
There is now a “5-point” scale (Strongly agree to Strongly Disagree)
Questions have been added and others “refreshed”. The questions added and the “refreshed” ones are in the attachment.
There will be no more paper surveys sent to employee homes. They claim most participation is electronic. They are still sending paper surveys to the work locations.
Just some personal comments—they have questions about the Delivering for America plan and some questions about reporting safety issues and such. As tempting as it might be for employees to let them know their thoughts. The APWU is still the representative of the employees and we have told management how the unit feels on these issues. Also, I don’t think it is a coincidence that this survey will be completed and tallied while we are in negotiations. I don’t want it used against it. Again, the APWU is opposed to management conducted surveys of the bargaining units and urge all employees not to participate.
Second, in the Postal Services continuing efforts to secure the liteblue and employee self-service apps, they are discontinuing one of the options to receive the multi-factor authentication code needed to login. Sending a code via email has been identified as have security vulnerabilities. As such, the use of email to send verification codes is being discontinued. However, the other methods remain. Those include receiving the code via text on the registered phone number, a call on the registered phone number, or by the random generated codes through Google Authenticator or Okta Verify. I personally use Google Authenticator and find it to be fairly easy to use.
As a reminder, if anyone is still having serious login issues with liteblue, please contact Lee Branca at lbranca@apwu.org. This is for the most serious issues when all attempts to correct through the IT Helpdesk, HRSSC, etc. have been exhausted. We will need the employee’s name, EIN, contact email and phone number, and a very detailed description of the login problem.
Thank-you,
Charlie Cash
Industrial Relations Director
American Postal Workers Union, AFL-CIO
202-842-4273
QUEENS AREA LOCAL 1022 AMERICAN POSTAL WORKERS UNION